Delete your Play To Win Daily account
You can delete your account in the app, or ask us here if you can no longer open it.
Deleting your account does not cancel your subscription.
You must cancel it yourself; this is your responsibility. If you don't, Apple or Google keeps charging you. Cancel it with the store you subscribed through:
Delete it in the app
Open Play To Win Daily and go to Settings.
Under Account, tap Your account, then Delete account.
Tap Delete My Account…, tick I understand my account can't be recovered, then tap Delete My Account.
Your Daily sign-ins and Daily data are removed at once. Then cancel your subscription with Apple or Google (above).
Can't open the app? Ask us
Enter the email address of your Play To Win Daily account (for Apple or Google sign-in, the email of that Apple or Google account). We'll confirm it's yours by email before deleting anything.
What is deleted, and what we keep
| Data | What happens |
|---|---|
| Your login (email, Apple or Google sign-in) and the links between them | Deleted |
| Tokens, wallet history, game results, stars and streak | Deleted |
| Daily reminders and this device's notification token | Deleted; reminders stop at once |
| Reward entries | Deleted |
| Purchase, refund and fraud-prevention records | Kept, as the law and the app stores require |
| Video reward records | Kept 40 days, then deleted |
| Short-lived records (reminder sends, request limits) | Deleted automatically within 3 days |
| Backups | Deleted data leaves our backups within 35 days |
| Your Play To Win player profile (shared by all Play To Win games) | Kept, with its currencies and prize history. Your Daily sign-ins are removed from it. If you sign up for Daily again with the same email, you return to this same profile. |
| Anything involving money: prizes, gift cards, tax and W-9 records | Kept at least 7 years. A prize you haven't claimed can't be claimed after deleting. |
| Anonymous usage statistics (no name, email or player id) | Kept for reporting |